FAQ
1. What’s your order processing time?
Orders are processed within 1–2 business days (excluding weekends and holidays).
2. How long does shipping take?
- US: 3–5 business days via USPS/UPS
- International: 7–15 business days (varies by location)
3. Do you offer free shipping?
Yes! Free US shipping on orders over $50.
4. Can I return or exchange a bag?
Unused items with original tags can be returned/exchanged within 14 days of delivery. Contact us first for a return authorization.
5. How do I track my order?
A tracking link will be sent to your email once your order ships.
6. Are product colors accurate in photos?
We strive for accuracy, but colors may vary slightly due to different screen settings.
7. Who do I contact for questions?
Email us at gaylordceja493@gmail.com—we’ll get back to you soon!